Terms & Conditions

1. Acceptance of Terms

By accessing and using the Velorao platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Privacy Policy

Your privacy is important to us. We collect personal data including your name, email, phone, and address only for the purpose of fulfilling your orders and improving your shopping experience. We do not sell your data to third parties.

• Data is encrypted using industry-standard SSL/TLS protocols
• You may request deletion of your data at any time
• We use cookies to enhance your browsing experience

3. Return & Cancellation Policy

We offer hassle-free returns within 30 days of delivery. Products must be unused, unwashed, and in their original packaging with all tags intact. Sale items are final sale and non-returnable.

4. Shipping Policy

We ship across India within 2-7 business days depending on your location. Free shipping is available on orders above ₹2,999. Express shipping (1-2 days) is available at ₹299 for select pin codes.